Anna Wolfe
ARTICLES BY THIS AUTHOR
- 6/12/2025
The Hidden Crisis in Restaurants: 60% of Diners Never Come Back
The restaurant industry has spent years optimizing for acquisition. But we’ve ignored what happens after that first order. - 6/9/2025
NRA Show 2025: Jon Taffer on Tariffs, Managing Costs & Partnership with Craveworthy Brands
HT caught up with the hospitality expert and Craveworthy Brands CEO Gregg Majewski at the National Restaurant Show 2025 to discuss using automation and AI, and Taffer’s Tavern’s future. - 6/9/2025
How Hospitality Can Thrive Amid a Tech Cost Crunch
From modular platforms to extended hardware lifecycles, the path forward isn’t just about cutting costs—it’s about building future-proof, flexible operations in uncertain times. - 6/9/2025
Rising Star on the Rise: Kelly Fabian Leads AI Innovation at Dine Brands
With vision, grit, and a knack for execution, this rising star is reshaping how Dine Brands brings AI innovation to life. - 6/4/2025
Scaling with Smarter Tech: Rock N’ Roll Sushi Goes Live with Thanx
American-style sushi restaurant with 74 locations leans into marketing. - 6/2/2025
Bridging the Gap Between Operations, Innovation: Jennifer Karpinsky, QSR Automations
Honored with HT’s 2025 Top Women in Restaurant Technology Lifetime Achievement Award, QSR Automations’ Jennifer Karpinsky reflects on her career-long commitment to training, mentorship, and restaurant technology that empowers teams. - 5/29/2025
2025 MURTEC Breakthrough Awards Now Open for Nominations, Featuring Expanded Enterprise Innovation Categories
Submission Deadline July 11; Awards Will Be Presented During the MURTEC Executive Summit, October 20-22 in Palm Beach Gardens, Florida. - 5/28/2025
Seen and Heard at NRA 2025: Vendors’ Perspectives
From AI tools to traffic-driving tech, tech vendors at the National Restaurant Association Show 2025 share insights on what operators are looking for—and what’s coming next. - 5/27/2025
Break the Restaurant Hiring Cycle with Modern Approaches to Workforce Management
Many operations fall behind in their efforts to engage employees and identify problems that lead to turnover. Why? They rely on traditional engagement tools that aren’t built for how real front-line workforces operate. - 5/27/2025
Delivery is Disrupting Operations—Here’s How Restaurants Are Reclaiming Control
The reality is, delivery isn’t optional anymore. But letting it disrupt your operations? That’s definitely optional.
