Artificial Intelligence / AI

As restaurants navigate rising costs, staffing shortages, and evolving customer expectations, predictive AI and automation are stepping in—not to replace operators, but to empower them with smarter insights, faster decision-making, and less waste.

As AI reshapes how travelers search, Lodging Interactive’s new tool offers a novel way to increase hotel discoverability in ChatGPT, Google SGE, and more.

Submission Deadline July 11; Awards Will Be Presented During the MURTEC Executive Summit, October 20-22 in Palm Beach Gardens, Florida.

New integration gives boutique properties access to AI-driven pricing and expert strategy, leveling the playing field in today’s competitive booking landscape.

As AI command centers like Copilot emerge, hospitality IT leaders should consider how unified, real-time insights could streamline operations and elevate decision-making across hotels and STR portfolios.

As AI reshapes tech support, hospitality IT leaders must act now to ensure vendors can deliver faster, smarter service—without sacrificing trust, transparency, or human touch.

The modern guest journey unfolds across a dozen touchpoints, and they expect each one to feel like a continuation of the last. Unfortunately, that’s rarely the case.

As values-driven consumer behavior reshapes marketing strategy, hotel and restaurant tech leaders must equip their stacks — from guest data platforms to feedback tools — to support authentic, personalized engagement that reflects what customers truly care about.