Artificial Intelligence / AI

Guest Voice AI integrates with all major Property Management Systems (PMS) to automatically answer guest inquiries, create and dispatch service tickets, and track service trends using real-time dashboards and AI-driven insights.

HT caught up with the hospitality expert and Craveworthy Brands CEO Gregg Majewski at the National Restaurant Show 2025 to discuss using automation and AI, and Taffer’s Tavern’s future.

But, to bring hospitality into the future, we need not only smart software but resilient, intelligent network architectures.

When it comes to artificial intelligence, we’re really just scratching the surface.

With vision, grit, and a knack for execution, this rising star is reshaping how Dine Brands brings AI innovation to life.

More than half of travelers are ready for AI agents that plan and book entire trips, according to Accenture research.

With predictive AI and real-time data, RaccoonRev Plus sets a new standard in revenue automation for small and mid-sized hotels.

So, you built a tool to solve your own ops headaches. If you’re thinking about spinning off your in-house solution, ask these hard questions first.