Loyalty

PAR Introduces Guest Engagement Cloud
PAR Engagement empowers restaurants to engage smarter, move faster, and multiply impact.
Values-Based Marketing Isn’t Just a Message — It’s a Tech Infrastructure Challenge
As values-driven consumer behavior reshapes marketing strategy, hotel and restaurant tech leaders must equip their stacks — from guest data platforms to feedback tools — to support authentic, personalized engagement that reflects what customers truly care about.

Run Lean, Earn More: Expert Tips to Optimize Your Hospitality Business this Quarter

Whether you’re running a luxury resort, pool club, casino, or a festival series, here are 11 proven strategies to help businesses operate more efficiently and profitably this year.
Cendyn and Loyalty Juggernaut Unite to Reinvent Hotel Loyalty at Enterprise Scale

A new partnership enables hotel CTOs to deploy scalable, data-driven loyalty programs that personalize guest engagement, drive revenue, and future-proof CRM infrastructure.
Airbnb Moves Beyond Stays, Aiming to Redefine the Future of Travel

With new in-app services and immersive experiences, Airbnb challenges hotels and OTAs alike—tapping into travelers’ growing demand for personalization, local connection, and seamless planning.
Decoding DoorDash's SevenRooms Deal

Restaurants of all sizes and models must understand the threats and opportunities associated with this seismic acquisition.
Marriott Bonvoy Introduces "Travel Roulette"

Inspired by a viral social media trend, travelers can turn planning their next getaway into a game of chance with the opportunity to enter to win prizes, including 1 million Marriott Bonvoy points.
Mandarin Oriental Revamps Guest Recognition Program, Launches Guest App

Together, they represent a significant leap forward in the use of technology and data to enhance the guest experience across the Group’s global portfolio.
Inside Wendy’s Playbook to Win in a Shifting Market

The Wendy’s Company isn’t waiting for economic tailwinds to right the ship.
Loyalty Lessons From McDonald’s Q1 Earnings Report

Even in the face of declining revenue, the QSR’s focus on enhancing digital customer engagement remains the gold standard.

PAR Introduces Guest Engagement Cloud

Values-Based Marketing Isn’t Just a Message — It’s a Tech Infrastructure Challenge

Run Lean, Earn More: Expert Tips to Optimize Your Hospitality Business this Quarter

Cendyn and Loyalty Juggernaut Unite to Reinvent Hotel Loyalty at Enterprise Scale

Airbnb Moves Beyond Stays, Aiming to Redefine the Future of Travel

Decoding DoorDash's SevenRooms Deal

Marriott Bonvoy Introduces "Travel Roulette"

Mandarin Oriental Revamps Guest Recognition Program, Launches Guest App

Inside Wendy’s Playbook to Win in a Shifting Market

Loyalty Lessons From McDonald’s Q1 Earnings Report