Corporate Governance

Five best practices to capture summertime bookings, revenues, and guest loyalty.

Guest Voice AI integrates with all major Property Management Systems (PMS) to automatically answer guest inquiries, create and dispatch service tickets, and track service trends using real-time dashboards and AI-driven insights.

HT caught up with the hospitality expert and Craveworthy Brands CEO Gregg Majewski at the National Restaurant Show 2025 to discuss using automation and AI, and Taffer’s Tavern’s future.

When it comes to artificial intelligence, we’re really just scratching the surface.

This strategic move will integrate OpsTechPro into the VENZA family of companies, significantly enhancing its digital and physical security offerings and providing comprehensive risk management capabilities to hospitality clients.

Acquisition symbolizes a fusion of visions aimed at redefining the guest experience.

Honored with HT’s 2025 Top Women in Restaurant Technology Lifetime Achievement Award, QSR Automations’ Jennifer Karpinsky reflects on her career-long commitment to training, mentorship, and restaurant technology that empowers teams.

A new framework helps hotels prove the financial and experiential value of concierge services—turning passion into performance metrics.